Privacy Policy

We are committed to safeguarding the privacy of our customers and website visitors. This privacy policy explains how we handle any personal data that might be provided to us or that we might collect when you visit our website.

What information we collect:

The legal basis on which we process information is in order for us to fulfill your order.  This may include but is not limited to Company address, contact names, phone number, email address, details of our transactions with you, quotations, order details, payment details and invoices.  This information is kept on a secure cloud based system.

We may share your information with third parties e.g. warehousing and courier companies, in the course of fulfilling our contractual obligations.

We may share information with other third parties only when we are legally required to do so.  

From time to time in the case of delivering an item overseas we may transfer information outside of the EU.

We will never sell your information to 3rd parties.

How long we keep information:

We only maintain a record of your information for business purposes.  All paper records are destroyed as soon as possible but within one year in all cases.

Electronic records of orders are kept for a minimum of 7 years to satisfy financial legal regulations. We take all reasonable technical precautions to prevent the loss, misuse or alteration of any personal information which is held on secure firewall and password protected servers.

Our Website:

The following data may be collected and processed when you visit our website: usage information, details of your visits including (but not limited to) pages viewed and the resources that you access on the site. Such information includes traffic data, location data and other communication data. Information you provide to us, for example, when you make an enquiry and information that you provide when you communicate with us (by any means) may also be collected.

We will only use any personal data you provide to respond to your enquiry.

Cookies

Cookies provide information regarding the computer used by a visitor to the site. We may use cookies to gather information about your website visit via Google Analytics and other tracking systems. You can refuse cookies if you wish and they are not a requirement of using our website. To decline cookies please follow the instructions in your browser.

Policy Amendments

From time to time we may update this policy by posting a new version on our website.